2024 Festive Closure
The holidays are just around the corner, and with them comes our annual shutdown. During the festive period, our office hours will be adjusted, offering reduced customer service availability. However, rest assured that our 24/7, 365-day callout service will remain fully operational. For details on specific dates and times, please refer to the information below
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Service and Maintenance
Our service and maintenance lines will be open over Christmas but at limited days and times. These are as follows:
| Friday 20th December | 9.00 am to 5.00 pm |
| Monday 23rd December | 9.00 am to 5.00 pm |
| Tuesday 24th December | 9.00 am to 12.00 pm |
| Wednesday 25th December | Closed |
| Thursday 26th December | Closed |
| Friday 27th December | 9.00 am to 5.00 pm |
| Monday 30th December | 9.00 am to 5.00 pm |
| Tuesday 31st December | 9.00 am to 12.00 pm |
| Wednesday 1st January | Closed |
| Thursday 2nd January | Normal working hours commence |
During the above working hours, our service and maintenance department will be available at the standard office number of:
01282 717171
Outside of regular working hours, please use our out-of-hours emergency contact number of:
0370 907 1710
Sales and Customer Orders
Our warehouse and production facility will close on Friday, 20th December 2024 and reopen on Thursday 2nd January 2025.
Last orders for overnight and next-day deliveries should be placed on or before 11.30am on Friday 20th December, to ensure your delivery is on time. For any order which is forecast to take longer, these will arrive in the new year.
Finally
We would like to take this opportunity to thank you for your continued support and look forward to seeing you again next year. Until then, have a Merry Christmas and Happy New Year from everyone here at Protec.
